why does ESRI Maps For Office login windows disappear and did not login?

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I recently tried out the esri maps for office. After in installed it, i tried to login in excel. it was a success. I then proceed to try it out in PowerPoint.

However, when the sign in window appear and i entered the username and password and click sign in, the window just disappear and not signed in.

i could still see the sign in button in the ribbon instead of 'sign out' which would show if i have successfully login. i tried searching for similar issues but havent found any.

i tried reinstalling but doesnt seem to fix the issue.

Does anyone might know what is the cause of it and how to fix it? Would really appreciate a help on this.

Thanks.



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