RuntimeError: Layer "MyDynamicService": Unable to connect to map server at (my GIS se
I had issues publishing a printing widget and so I ran through this tutorial to try to understand more about what was going on behind the scenes.
I'm using this tutorial: Advanced web map printing/exporting using arcpy.mapping—Documentation (10.3 and 10.3.1) | ArcGIS for Server
I've tried to follow the tutorial to the letter but, when I get to "Execute the Tool" step, the result is error at "RuntimeError: Layer "MyDynamicService": Unable to connect to map server at (my GIS server)."
Looking at the REST services the only issue I can think of is that it was published with "Supports Dynamic Layers: false". However I don't know how to change that setting or whether it is the actual issue.
The reason I am running this tutorial is because our map services are secured between both a web portal and a GIS portal and we have moved services; our setup on the previous service used tokens for authentication and it's unclear to me on how to configure advanced printing services on this server to operate similarly. It might be the case that authentication issues are also what is causing the error. Advice would be very appreciated,
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I had issues publishing a printing widget and so I ran through this tutorial to try to understand more about what was going on behind the scenes.
I'm using this tutorial: Advanced web map printing/exporting using arcpy.mapping—Documentation (10.3 and 10.3.1) | ArcGIS for Server
I've tried to follow the tutorial to the letter but, when I get to "Execute the Tool" step, the result is error at "RuntimeError: Layer "MyDynamicService": Unable to connect to map server at (my GIS server)."
Looking at the REST services the only issue I can think of is that it was published with "Supports Dynamic Layers: false". However I don't know how to change that setting or whether it is the actual issue.
The reason I am running this tutorial is because our map services are secured between both a web portal and a GIS portal and we have moved services; our setup on the previous service used tokens for authentication and it's unclear to me on how to configure advanced printing services on this server to operate similarly. It might be the case that authentication issues are also what is causing the error. Advice would be very appreciated,
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