Personal geodatabase items have an exclamation (!) in ArcMap

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A user in our department is having a problem accessing personal geodatabase data in ArcCatalog and ArcMap. Receiving error message:

Failed to connect to database. An underlying database error occurred.
. . . you need permission to view its data.


Some background info: This error is only occurring for a new user that has recently been given GIS rights by out IT department. All other users can access this personal geodatabase data that the new user cannot. I've consulted with our IT department and have been assured that the new user has the same rights as all other users.

So, all that said I am wondering if there is a permissions lock in the gis environment that I have to address.



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