Missing Reports or Variables in Business Analyst Online / Community Analyst?

المشرف العام

Administrator
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If you are using Business Analyst Online (BAO) or Community Analyst, the most recent update to 2015 U.S. data may result in users not seeing certain reports or data variables. If you are having issues, there is a solution.

Follow the steps below to clear your browser history and cache. This applies to the current versions of the BAO/Community Analyst products.

  1. Log out of Business Analyst Online/Community Analyst.
  2. Clear your browsing data/history (use Ctrl+Shift+Del to access the window.)
  3. Close and re-open the browser.
  4. Log back into Business Analyst Online. You should be able to see all the reports.
If the above workflow*does not work,*use another browser (such as Google Chrome, if you are currently using Internet Explorer).

Pavan Y. – Technical Lead, Location Analytics
 
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