ArcMap shutting down when I add rasters to a mosaic in foreground processing

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I'm trying to add rasters to a mosaic - I was initially trying to do this by background processing but I was receiveing an error - I've followed the advice of this article (http://support.esri.com/en/knowledgebase/techarticles/detail/38695) (turning off background processing/turning off the option to add geoprocessing results to the display) but I still can't get it to work - now instead of returning an error message ArcMap just shuts down with no warning.



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